Account Director - Retail, Leisure & Hospitality

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The Role

We are seeking an experienced, growth-focused Account Director to join our Retail, Leisure & Hospitality (L&H) Practice. As an Account Director, you will be responsible for managing a portfolio of Retail, L&H clients which include complex, high-value accounts requiring tailored risk management solutions. This role offers a fantastic opportunity to make a significant impact in the insurance industry, working within a globally recognised organisation.

Key Responsibilities:

  • Client Relationship Management: Take ultimate responsibility for delivering the required services to clients, building long-term relationships, and becoming a trusted advisor on their risk and insurance requirements. 
  • Strategic Solutions Delivery: Develop and implement risk transfer and risk management solutions that align with the unique needs of clients in the Retail and L&H sectors.
  • Stakeholder Engagement: Identify and engage with key decision-makers and budget holders within client organisations, fostering strong, lasting relationships.
  • Industry Expertise: Provide technical, industry, and subject-matter expertise, drawing on internal resources where necessary to deliver comprehensive solutions to clients.
  • Collaboration: Work closely with specialist technical teams across the business and the wider group to meet client needs effectively and deliver top-tier solutions.
  • Business Development: Drive the sales process to win, retain, and develop profitable new clients. Ensure business growth by identifying opportunities for account expansion and delivering additional services where appropriate.
  • Placement Strategies: Develop and implement strategies to optimise revenue from both new and existing clients, using appropriate placement channels.
  • Team Leadership: Lead and support a dedicated service team, ensuring seamless delivery of services and maintaining high standards of performance.
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    Location:
    London
    Job Type:
    FullTime

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