Account Directors (retail branding)

Location: London

Social network you want to login/join with: Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. We make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content during the discovery and purchase cycle. Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise: closing the gap between brands and consumers.
We are looking for an experienced sales professional to manage and grow a portfolio of strategic retail clients in the UK. The Account Director role involves delivering strategic, commercially oriented business direction to clients, as well as managing sales processes to upsell solutions and sell into new entities within retail accounts. Success is measured by growth in the retail territory and the success of initiatives connecting our brands with those retailers, which is a core company strategy.
We seek a passionate individual who enjoys solving clients’ business problems and exceeding retention targets, with a sales mentality for growth and new revenue opportunities within existing relationships. Requirements include 5+ years of account management or customer success experience in ecommerce, digital, or SaaS industries.
Manage a strategic territory, including account management and opportunity identification for growth.
# Build and maintain a pipeline within existing accounts.
# Demonstrate and sell high-ROI software solutions to C-level stakeholders, navigating complex sales cycles and building consensus.
# Manage all aspects of client relationships to ensure success with Bazaarvoice products and services.
# Lead sales cycles and collaborate with internal teams to close deals.
# 5+ years of account management or customer success experience in ecommerce, digital, or SaaS industries.
# Experience with proven sales methodologies, such as BANT, with full training provided.
# Track record of exceeding quotas and building account champions for mutual success.
# Excellent communication skills in English, both written and oral.

Experience with Salesforce, PowerPoint, and Excel.
# Experience in the retail ecosystem.
# LI-Hybrid #LI-MH1
Transparency & Integrity: We believe in authentic feedback, doing the right thing, and building trust to accelerate performance.
Passionate Pursuit of Performance: Our energy and focus drive us, fueled by passion, curiosity, and a love for our mission.
Innovation over Imitation: We embrace agility and experimentation, seeking to innovate beyond the status quo.
Stronger Together: We value diverse perspectives, champion collective success, and foster a community that benefits all.
# Apply