Area Manager - Up to 10 stores - Up to 50k - London Based

London's fastest growing, grab-and-go lunch spot on a mission to make healthy eating easy, tasty, and exciting.

They are expanding quickly and building a vibrant, people-first culture where teamwork, creativity, and energy matter as much as the food. This is a chance to join a brand that’s not just growing, but having fun while doing it.

Role Overview

The Area Manager is responsible for the performance, standards, and culture across a group of stores (typically 8–12 locations). This role combines strong people leadership with commercial and operational accountability, ensuring each site delivers excellent customer experiences while meeting sales, cost, and compliance targets.

As a senior operational leader, the Area Manager plays a critical role in developing Store Managers, embedding consistent ways of working, and driving continuous improvement. The role requires regular presence in stores, close collaboration with central teams, and clear communication with senior leadership.

Key Responsibilities

Leadership & Culture

• Lead, coach, and develop Store Managers to build engaged, high-performing teams.
• Promote a people-first, guest-focused culture while maintaining clear accountability.
• Support talent development, succession planning, and progression into management roles.
• Act as a role model for company values, behaviours, and leadership standards.

Operations & Standards

• Ensure consistent delivery of operational standards across service, quality, food hygiene, and health & safety.
• Conduct regular site visits, audits, and reviews, addressing issues proactively.
• Maintain high presentation standards across all customer-facing areas and equipment.

Commercial & Financial Performance

• Own area-level performance across sales, labour, and controllable costs.
• Monitor KPIs and financial results, taking action to improve profitability and efficiency.
• Identify opportunities to drive revenue growth and improve cost control.

Customer Experience

• Champion excellent customer service across all locations.
• Use customer feedback and performance data to drive improvements and loyalty.
• Ensure each site consistently delivers a high-quality, reliable experience.

Communication & Continuous Improvement

• Work closely with central support teams to roll out new initiatives, promotions, and processes.
• Provide regular updates, insights, and recommendations to senior leadership.
• Adapt quickly to operational challenges and changing business needs.