Assistant Retail Store Manager
Location: London
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our pursuit of better begins with innovation and with our team's mission of being the best. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
Join our sqUAd as an Assistant Store Manager (full time)
Are you ready to join a high-energy, performance-driven team dedicated to empowering athletes around the world? We're looking for an enthusiastic Assistant Store Manager who will be a key player on our store leadership team, supporting the Store Manager in achieving operational excellence and profitability. This role serves as a key backup to the Store Manager and supports day-to-day operations while leading and coaching teammates.
Drive Sales, Profitability & Objectives
Unique service culture and customer experience
Recruit, Coach & Retain Top Talent
Analyze Sales Trends for Smart Decisions
Optimize Payroll for Productivity
Be passionate about our performance driven brand
~2 year of management experience, preferably in a retail environment
~ Fluency in local language and / or English
~ Ability to work a flexible schedule
Generous employee discount & access to discount platform
Competitive salary
Monthly bonus incentive pay eligibility
Opportunities for professional development and advancement
Work-Life Assistance Program to support health, personal, family or work-related challenges
The Assistant Store Manager assists in driving the achievement of sales goals, profitability and other Key Performance Indicators while performing day to day operations. This role is responsible for supporting merchandising standards and delivering operational excellence while leading, coaching, and mentoring teammates. In the absence of the Store Manager, the Assistant Store Manager assumes their responsibilities.
Sales & Omni
Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests
Brand image & Customer Experience
Act as the leader on duty by modeling customer service standards and selling behaviors
Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
Communicate clear expectations for achieving brand standards
Retail Operations
Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
Support/Lead the handling of merchandise through reporting and sales • Responsible for leading and/or supporting visual directives including mapping and floor sets
Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities
Reviews store audit compliance and shrink results against company loss prevention standards
Leadership & Team Collaboration/Management
Communicate clear expectations for achieving performance, and behavior standards
Build and support relationships with teammates, peers, and leadership to lead positive change
Partner with the Store Manager to execute performance management tools
Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
Recognize and resolve teammate performance issues
Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
Assist with the teammate lifecycle through recruitment, training, and development of teammates
Hold teammates accountable related to employment practices and policies
Proactively seek personal learning and development opportunities to build leadership skill set
Partner with Store Manager on reinforcement of Under Armour Policies and Procedures
Lead/Support a Division of Responsibility (DOR) to assist with the overall efficiency of the store
Fluent in local language and basic verbal English skills
Proficient in use of computers and other technology
Knowledgeable of employment laws including compliance with federal, state, and local requirements
1 years of experience in a sports/apparel & footwear retail environment
~ One year of retail supervisory experiences
~ Availability to work a flexible schedule, including holidays, nights, and weekends
Ability to handle or relocate products up to 25 lbs/12kgs
Ability to freely access all areas of the store; Reasonable accommodations may be made to assist in performing the essential responsibilities
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
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