About the roleAs an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will work closely with the Store Manager to create and deliver the commercial plan to help the business grow and change for the better. You will be involved in everything from customer service and store operations to clinical activities including patient pre-screening, dispensing, accuracy checks, and more. You will manage a team with a variety of experience and clinical knowledge, helping them develop their knowledge, skills and future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you through our Step into Optics training programme and leadership training to help you develop your clinical knowledge and career at Boots Opticians.ResponsibilitiesSupport and lead a team to deliver excellent customer service and a positive customer journey.Contribute to the store’s commercial plan and drive growth and improvements.Engage in store operations, clinical activities, and patient-facing services.Oversee rotas, return to work reviews and performance management for team members.Develop team knowledge and skills, guiding career development.Participate in training programmes to enhance clinical knowledge and leadership capabilities.What you’ll need to haveExperience working in a customer-facing roleDesire to learnLed or coached a teamIt would be great if you also haveExperience working in a clinical environmentOur benefitsDiscretionary Quarterly bonusGenerous employee discounts for you and a second person (terms and conditions apply)Clinical and Non-Clinical Career development opportunitiesEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and moreAccess to free, 24/7 counselling and support through TELUS Health, our Employee Assistance ProgrammeWe have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.What’s nextThank you for visiting our careers page. If you choose to apply, your application will be reviewed and we will contact you as soon as we can. If successful, we will arrange an interview with the hiring manager. We are open to flexible working options and what this may look like for you, including job share and reduced hours. We can provide reasonable adjustments to help you be at your best during the application and interview process. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.Business AreaOpticiansFunctionOpticiansSpecialismBoots Opticians OperationsHours per week37.5RegionOPT102 - North West EnglandStore3662 - Liverpool Clayton Square Centre BOAddress18 Great Charlotte Street, Liverpool #J-18808-Ljbffr