Brand Ambassador, London

Brand Ambassador

36 Days Old

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Description

Brand Ambassador – Luxury Musical Instruments

Description

Brand Ambassador – Luxury Musical Instruments

Location: Harrods, Knightsbridge, London

Salary: £32,000–£40,000 + Commission + Exclusive Harrods Staff Benefits

Hours: Part-Time - Permanent

Bring the magic of music to life in the world’s most iconic department store.

We’re not just selling instruments - we’re inviting people into a story. As the face of our luxury musical instrument concession in Harrods, you’ll be the first spark in a customer’s journey, whether they’re a world-class performer, a passionate collector, or someone discovering the joy of music for the first time.

This is a role for someone who feels music in their soul, who can turn a casual conversation into a moment of wonder, and who thrives in the refined world of luxury retail.

What You’ll Be Doing

Welcoming clients into a world of sound, craftsmanship, and artistry
Bringing our brand’s heritage to life through immersive storytelling
Building warm, lasting relationships with visitors from all over the globe
Creating an emotional connection that inspires clients to return sometimes days, weeks, or months later
Acting as an ambassador for the passion, precision, and legacy behind our instruments

Requirements

A true lover of music whether you play, sing, or simply understand its power
Warm, approachable, and naturally able to make people feel at ease
Skilled at reading people and knowing how to connect in a way that resonates
A creative communicator who can weave a story around every instrument
Excited by the elegance of luxury retail and the prestige of Harrods

Benefits

Competitive Salary: £32,000–£40,000 (based on experience)
Flexible Hours
Bonus: Rewarding your contribution to team success
Harrods Benefits: Store-wide discounts, exclusive staff facilities, and access to the famous Harrods canteen
Full Training: Master the art of luxury clienteling and our unique brand story

Why This Role Is Special

Harrods is not just a store it’s a destination. Every day, you’ll meet people from around the world who are here to experience the very best. You’ll be part of a small, passionate team entrusted with showcasing instruments of extraordinary beauty and craftsmanship in an environment where excellence is the standard.

If you’re ready to combine your love of music with the prestige of luxury retail, we’d love to meet you

Seniority level

Seniority level
Entry level

Employment type

Employment type
Part-time

Job function

Job function
Sales and Business Development
Industries
Technology, Information and Internet

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