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Job Title: Business Analyst (Asset Services Domain)

Contract Type: Fixed Term for 6 months

Salary: £55,441 (£61,109 is achieved after 12 months successful performance in the role)

Working Hours: Full time 35 hours

Working Pattern: Monday to Friday – Hybrid

Location: Speke, Liverpool

If you share our values and are excited about making a significant impact at Riverside, please attach a current CV and covering letter. At Riverside we recruit to potential, not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Business Analyst

As a Business Analyst you will be responsible for analysing complex business problems and supporting the design of new solutions, products and services to support the Riverside Transformation Portfolio. Your primary skills will be analysis and problem solving, and you will be an experienced change professional who can support the project team by applying a “can-do” attitude, and by managing the delivery of all types of small to medium change.

You will work as part of a project team with responsibility for undertaking in-depth analysis and capturing business needs to help identify products and services that provide business solutions to complex problems.

As a member of the Project Team, your work will be crucial to the ongoing transformation of the Asset Services domain. You will work on projects covering all aspects of Asset Services including Building Safety (Compliance) and deliver to frontline customers including legislative changes. The ideal candidate will bring knowledge of working within the housing sector and specific knowledge of Asset Services.

You will design and drive from “As-Is” to “To-Be” processes, support process automation, and design solutions that meet business needs. You will be versatile, team-focused, and apply a can-do attitude so that the team delivers quality outcomes and products on time.

About You

We are looking for someone with experience of working as a Business Analyst as part of a project team delivering in a fast-paced, changeable environment. You will have a strong understanding of the housing sector, particularly Asset Services. You will be confident in managing stakeholders at all levels, facilitating workshops, gathering requirements, and working across teams to implement design and deliver solutions.

Why Riverside?

Riverside is a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing homes. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, with work spanning homelessness services to social care, employment support to retirement living.

Working With Us, You’ll Enjoy

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity And Inclusion At Riverside

We are inclusive. We value diversity in all its forms and foster a workplace where all individuals are respected, empowered, and heard. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for applicants who declare a disability. If the applicant meets the minimum requirements for the role, they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme for ethnically diverse applicants who meet the minimum criteria.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

• Work as part of a cross-functional team with responsibility for supporting the design of new designs and capabilities through analysis.
• Facilitate collaborative workshops with team members, business stakeholders and customers to define current state and future requirements enabling the design, selection and build of business solutions that drive value.
• Capture business needs through analytical techniques and translate them into user stories, epics, process diagrams, and requirement documentation.
• Collaborate with Design, Delivery and Architecture to understand goals and roadmaps to develop solutions that enhance the operating model and deliver benefits.
• Design and implement lean business processes and maintain relevant documentation.
• Break down large initiatives and design for iterative delivery to enable earlier value.
• Self-organise and adopt new ways of delivering analysis.
• Work with the Project Manager and team to ensure work is prioritised against business needs.

Person Specification

Essential

• Experience as a Business Analyst within a project team
• Strong understanding of housing and asset processes
• Hands-on experience with Visio and process flow design
• Experience facilitating workshops to document processes and gather requirements
• Ability to influence stakeholders at all levels and collaborate to identify solutions
• Team player and self-starter able to work autonomously

Desirable

• Certified Business Analysis Professional
• Specific functional knowledge relevant to the business area

About Us

Riverside is a leading not-for-profit social housing and regeneration organisation, owning or managing around 75,000 homes. We are a provider of supported housing services and have plans to build over 15,000 affordable homes over the next decade.

Our Values and Behaviours

Creating an Inclusive Environment