Customer Service Advisor

New Yesterday

We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for five Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers.

£30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits

The role will involve working 5 days per week covering Monday to Sundays on a rotation basis, and there will be two shifts: 9:30am – 6:30pm and 12:00pm – 9:00pm.

Customer Service Advisor’s Core Duties

  • Manage and screen incoming calls, and forward them on appropriately
  • Present the products to potential customers
  • Support in the organisation of customer events and launches
  • Provide logistical and administrative support
  • Be professional and courteous at all times
  • Oversee the tidiness and cleanliness of the studio
  • Customer Service Advisor’s Skills Required

  • Educated to A-level standard (preferable)
  • Experience working with premium brands; luxury retail, high end catering or hotels
  • Experience in face-to-face customer care and premium hospitality
  • Good team working experience
  • Outstanding communications and interpersonal skills
  • Confident and polished speaker
  • Best-in-class customer service skills
  • Ability to multi-task
  • Driving licence
  • Ability to work 5 days per week covering Monday to Sundays on a rotation basis
  • Location:
    London
    Job Type:
    FullTime

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