OverviewARNE is a UK-based apparel and footwear brand based in Birchwood Park, near Warrington. We design and develop all our products in the UK, working with trusted manufacturing partners across both the near and far east. All our products are available directly to customers through ARNEclo.com, and we are stocked in Selfridges, with a recent expansion of our retail footprint to Liverpool and Manchester. Looking ahead, we have ambitious goals for the next decade, including launching new product categories, expanding internationally, investing in paid media, CRM, and growing our retail presence. This is the beginning of an exciting chapter for ARNE. Our Head of Retail will impact ARNE's strategy by driving profitable retail growth through high-performing stores, delivering on-brand, commercially compelling in-store experiences; owning retail performance through data-led decision making; building and leading high-performing, customer-first teams; and ensuring strong alignment between ARNE's retail and e-commerce channels.ResponsibilitiesNew Store Openings — Own the end-to-end delivery of new store openings, from concept and site readiness through to launch and post-opening optimisation; manage opening timelines, budgets, and contractor/vendor relationships to ensure on-time, on-budget delivery; ensure stores are operationally ready, commercially optimised, and aligned with brand standards from day one.Financial & Commercial Performance — Set and own sales, margin, and profit targets across the retail estate, with full responsibility for budgeting and forecasting; track and analyse key retail KPIs to drive footfall, conversion, average transaction value, and productivity; use customer and performance data to forecast demand and workforce planning; deliver clear, regular reporting to the Board on performance, risks, and growth opportunities; partner with marketing and brand teams to deliver promotions that drive footfall and sales.Retail Experience — Own the in-store customer experience, ensuring physical spaces reflect brand values, customer expectations, and commercial goals; maintain consistent standards across visual merchandising and service delivery to deliver a premium, customer-first experience.Operations & Efficiency — Develop scalable retail operating models and processes to support multi-site growth; implement operational standards that enable consistent, high-quality in-store experiences; ensure full compliance with UK retail regulations, including health & safety and PCI.Leadership & Collaboration — Build, lead, and develop high-performing retail teams, including Store Management and Store Colleagues; partner with the People Team to execute recruitment, onboarding, training, and performance development; work cross-functionally with brand, product, marketing, operations, and e-commerce to deliver a consistent experience across all channels.RequirementsProven experience in retail management, with a strong track record of leading teams and delivering successful store openingsDemonstrated ability to manage large budgets and deliver complex projects on time and within budgetExperience operating within fast-paced fashion or clothing retail environmentExpert knowledge in retail operations, including sales, customer service, inventory, merchandising, and staffingStrong project management skills with experience coordinating cross-functional teams and contractorsProficient with Shopify and other retail financial and customer service softwareExcellent communicator and decisive leader with strong data analysis skillsStrategic thinker able to align retail initiatives with business goals and market trendsBenefitsWe are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 202532 Days Holiday (including Bank Holidays) + your Birthday offHolidays increasing up to 36 days with serviceOption to buy / sell holidaysGenerous staff discountAnnual and quarterly bonus schemes based on company performancePrivate Healthcare including Dental & Optical Plans after probationHealth Cash Plan from day oneLife assurance paying 5x annual salary from day oneDiscounted marketplace with money off/cash back from 100s of placesEmployee Assistance ProgrammeCycle to Work SchemeTech SchemeARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business supports the needs of potential colleagues from ethnic minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed to creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team. #J-18808-Ljbffr