Retail Director | Cheshire & Merseyside | £60,000 + Benefits

Are you a bold retail leader who thrives on challenge and change? We're seeking an experienced Director of Retail to lead the turnaround of a multi-site charity retail operation and build a profitable, sustainable future. This is a senior leadership role for a proven transformation specialist, someone confident making tough decisions, revitalising underperforming shops, and investing where growth and impact are strongest.

Key responsibilities include:

Leading and delivering a retail transformation strategy to stabilise, optimise and grow performance

Taking accountability for commercial results, budgets, KPIs and profitability across the retail estate

Reviewing the shop portfolio and making evidence-based decisions on investment, improvement or closure

Driving operational excellence across customer experience, stock flow, visual merchandising and Gift Aid

Leading, motivating and developing a large paid and volunteer workforce through change

Ensuring compliance with all relevant legal, regulatory and governance requirements

Working closely with the executive team to align retail activity with wider organisational strategy

Acting as an ambassador for the organisation, championing its mission, values and brand

You will bring:

A strong track record of turning around underperforming multi-site retail operations

Senior-level retail leadership expe...