Join to apply for the LS Retail Support Consultant role at Node4.

Node4 has a committed, talented, and diverse workforce that is growing all the time. As we expand through growth and acquisitions, we remain focused on the most important part of our business - our people. We want you to grow, learn, and evolve with us.

Whether you're starting your career or looking to advance as an industry professional, Node4 has a place for you.

About The Role

We are seeking a D365 LS Retail Support Consultant to join our Service Team, which specializes in Dynamics products including CE, PowerApps, LS Retail, Dynamics 365 BC, and F&O. This role can be performed remotely with travel to Node4 offices and client sites.

As the point of contact between the customer and our service, you'll deliver customer-centric support by managing communications professionally and progressing tickets according to SLAs, demonstrating excellent customer service skills. Good knowledge of Dynamics products, especially LS Retail, is required. The ideal candidate will be proactive, meticulous, and a team player, with LS Retail experience and strong communication skills.

What will you bring?

• Intermediate/advanced application knowledge
• 2+ years' experience with Nav and D365 Business Central
• 1+ years' experience with LS Retail
• Good communication and analytical skills
• Experience in a customer service environment

Beneficial Skills:

• MB-800 certification
• Microsoft BC SaaS
• C/AL, C/SIDE, AL
• SQL Server experience, including queries, maintenance, and performance optimization

What can we offer you?

• Hybrid working
• Private Medical Insurance or Health Cash Plan
• Employee Assistance Program
• 25 days holiday plus your birthday off
• Option to purchase additional holiday
• Company pension scheme
• Life assurance x4
• Training and development opportunities
• Discounts and benefits through our portal

Why join Node4?

Founded in 2004, Node4 has grown from a small office in Derby to over 1200 employees nationwide. We are passionate about technology, service, and our people. Join us to develop your career in a vibrant, diverse environment that values innovation and trust.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting