Join to apply for the Principal - Consumers & Retail Markets role at OfcomImportant: This role will close at 00:01 on Monday 13 October. Applications should be submitted by Sunday 12 October.About OfcomAs the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers phones and broadband, TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. We need people from diverse backgrounds, skill sets and experiences to help us achieve our goal of making communications work for everyone.About the group you’ll be part ofThis role sits at the heart of the Consumers and Retail Markets team in Ofcom’s Networks and Communications Group. The group aims to advance a better-connected UK, promote competition and investment, ensure secure and resilient networks, and support innovation and consumer value in a digital society.Technology rapidly evolves in our sectors, and there are always new issues to explore. In a time of digital disruption, we support economic growth by ensuring our communications infrastructure meets the country’s needs and enables a wide range of digital services.The purpose and scope of the roleThis is a senior leadership role within the Consumers & Retail Markets team, where you will lead and shape Ofcom’s supervision activities in the telecoms sector, reporting to the Director of Consumers and Retail Markets.You will be responsible for building a new unit, leveraging Group assets, knowledge, and intelligence; embracing new technology and ways of working to deliver world-class supervision in telecoms, and helping make a difference to consumers today and in the future. You will be skilled at external engagement, collaboration, analysis, team leadership, and judgement, with a broad understanding of markets and consumer regulation.You will also contribute to the management of the Consumers & Retail Management wider portfolio and people, working closely with other principals and as part of the senior leadership of the Networks and Communications group.Your Key ResponsibilitiesLead supervisory activities with highly developed judgement and collaborative skills.Build and lead a highly effective supervisory team with strong links to enforcement colleagues.Influence thinking across the organisation by building strong relationships to bring a balanced perspective.Advocate the interests of citizens and consumers with external stakeholders, including industry and Government.People management responsibilities, helping colleagues to develop their careers at Ofcom.Promote corporate initiatives that improve how we work as a group and organisation.Act as a role model, demonstrating Ofcom’s values of excellence, collaboration, agility, empowerment and respect.The skills, knowledge and experience you’ll need for successProven experience in consumer policy, telecoms regulation, or digital markets, and/or in a regulatory supervisory function.Scanning Horizons: Strong strategic thinking and programme leadership skills.Harmonising Work: Ability to navigate complex stakeholder environments and regulatory landscapes.Executing Plans: Ability to form, lead and motivate successful project teams to deliver complex programmes and projects.Articulating Ideas: Excellent communication and influencing capabilities.An appetite for dynamic issues and an ambition to shape Ofcom's supervisory functions.Inclusivity StatementOfcom has a clear mission: to make communications work for everyone. We aim to recruit from the widest pool of candidates possible—no matter your social background, age, ethnicity, gender, sexual orientation, or disability. We welcome applicants returning to work after a break and offer flexible working options where possible. Read more about our rewards, benefits and well-being on our careers page.Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact resourcing@ofcom.org.uk or call 0330 912 1378.As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here: https://careers.ofcom.org.uk/careers/how-we-hire/Seniority levelMid-Senior levelEmployment typeFull-timeJob functionAnalystIndustriesTelecommunications and Broadcast Media Production and Distribution #J-18808-Ljbffr