Retail Assistant - £12.40 per hour

Shifts: 24 Hour opening, various shifts

Address: Kinross Services, M90, Kinross KY13 0NQ

Are you ready to be our next WHSmith Retail Assistant? Here at Moto, we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Retail Assistants:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Retail Assistant:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer-centric mindset
• Receiving deliveries and replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Maintaining supervision of our adult gaming areas
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following day’s trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real-life individuals. As a business, we value equality, diversity, and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute, and be your authentic self. Working for Moto is truly amazing, but don’t just take our word for it, we’ve been recognized in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including full or part-time hours, as well as wherever we can compress or a fixed shift pattern to support your work-life balance.

Moto is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and experiences.