Retail Assistant

3 Days Old

Unit 1 Saffron Place, Shire Hill, Shire Walden, CB11 3GBOverviewYou’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!Opening hours:Monday - Friday (7am to 8pm) • Saturday (7am to 6pm) • Sunday (9am to 4pm) Benefits and development
Cycle to work: savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts: savings at Screwfix, B&Q, and other major high street retailers. Share Plans: Kingfisher shareholder schemes available. Health: 20% off Nuffield Gym membership with Health MOT and free 7-day pass. Simply Health: personalised health plan with treatment reimbursements. Long Service Awards: rewards for milestone service, including extra pay and bonus holiday days. Pension: competitive pension with employer contributions up to 14% per month. Life Cover: Death in Service payment up to 4x annual salary (when in pension scheme). Retail Trust: access to free wellbeing resources and confidential counselling. Screwfix and B&Q Discounts: 20% off all B&Q and Screwfix products. Mind Training: support for mental health with Mind partnership resources. Screwfix Community: stay connected with colleagues and access resources. Self-Development: learning tools including LinkedIn Learning. Enhanced Family Leave: inclusive for all parents, with competitive pay terms. Training programmes: ongoing learning opportunities to build a career with us.
Training and career progression
First Steps to Management (16 weeks): for Service Assistants aiming to step into management with on-the-job learning leading to a Trade Counter Supervisor role. Power Up to Trade+ (12-15 months): Trade Supplier Apprenticeship at level 2, blended learning to become a Trade+ Sales Supervisor. Trade Up to Branch Manager (over 15 months): close supervision and structured learning; ends with a Level 4 Retail Manager Apprenticeship and team leadership skills. Learning for Life: wider life skills and Maths/English coaching through Skills Forward partnership.
Employee stories “You get a different range of tasks every day. One day doing delivery, the next serving customers.” “My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” “The supervisor position is a really good opportunity to learn and progress.” Be yourself at Screwfix We celebrate diversity and foster an inclusive culture. Our Employee Inclusion Network, 'Us', supports colleagues to share ideas, learn about allyship, and feel free to be themselves. Application process Applying online is simple. Fill in basic details and upload your CV. If you’re applying for a Service Assistant, you’ll also complete a Situational Judgement Test. Interview Your interview may be conducted by phone or video, followed by an in-store visit to meet the team. It will include competency-based questions about your experience and knowledge of Screwfix and the role. Offer If we think we’re a good match, we’ll make you an official offer. After we complete pre-employment checks, you’ll receive your contract. Role Retail Assistant
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Location:
Saffron Walden, England, United Kingdom
Job Type:
FullTime

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