OverviewYou’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With our training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!Availability needed - Weekends and 2 shifts during the weekOpening hours: Monday - Friday (7am to 8pm); Saturday (7am to 6pm); Sunday (9am to 4pm)Key responsibilitiesWHAT’S IT LIKE TO BE A RETAIL ASSISTANT?Host – welcome customers into the store, understand what they need, guide them to the right products, and make it easy for themWarehouse standards – assist with deliveries, maintain product stock, collect customer orders and keep standards highPart of the team – join a team who take pride in their store, work together and have fun along the wayRequired skills & experienceAmazing at giving great service, with a positive can-do, no-nonsense approachPrepared to work hard and make the most of our trainingA great communicator who loves to help peopleWilling to learn, you don’t need retail experience to succeedFriendly, flexible, reliable, honest and enthusiasticWhat’s in it for me?Joining Screwfix means joining a growing team – full of support, opportunities, and funCompetitive salary28 days annual leave (including Bank Holidays). Increasing with length of service, up to a maximum of 33 daysAward-winning pension scheme - up to 14% Kingfisher contributionLife cover20% discount with Screwfix and B&QDiscounted healthcareCompany share save schemesExcellent training and ongoing developmentFollow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now by uploading your CV and completing your application.Please note, this advert may close early if the appropriate number of applications has been reached.Our hourly rates may include a location allowance which is reviewed annually and may change.Our policy is to employ the best qualified people and provide equal opportunity for advancement and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.comCycle to workWhether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings on bikes and accessories through the Cycle to Work Scheme.High Street Shopping DiscountsDiscounts at Screwfix and B&Q, plus savings at other major high street retailers.Share PlansBecome a Kingfisher shareholder with a variety of schemes to choose from.Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.Simply HealthFrom dental care to acupuncture, customise your health plan and claim back money for treatments.Long Service AwardsFrom extra pay to bonus holiday days, celebrate milestones with tangible rewards.PensionWith our award-winning pension plan, you choose your contribution amount and we add up to 14% per month.Life CoverIf you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.Retail TrustFree wellbeing resources, including a confidential counselling service.Screwfix and B&Q DiscountsAs a member of the Kingfisher group, enjoy 20% off all B&Q and Screwfix products.Mind TrainingWe’ve partnered with Mind to provide support and tools to look after your mental health.Screwfix CommunityStay in touch with colleagues and access resources whether you’re in-store, at the office or at home.Self-DevelopmentAccess learning tools, including LinkedIn Learning, to grow job-related skills and more.Enhanced Family LeaveInclusive family leave policies with competitive pay terms.Training programmesWe’re growing and want our people to grow with us. Tools and programmes to build a career that’s right for you.First Steps to ManagementA 16-week programme open to Service Assistants aiming to move into management, with a path to a Trade Counter Supervisor role.Power Up to Trade+A 12-15 month programme leading to a Trade Supplier Apprenticeship at level 2 and a route to become a Trade+ Sales Supervisor.Trade Up to Branch ManagerOver 15 months, you’ll learn how to run a store, aiming for a Level 4 Retail Manager Apprenticeship and team development skills.Learning for LifeOpen opportunities for wider life skills and maths/english coaching through Skills Forward.“You get a different range of tasks every day. One day doing delivery, the next serving customers.”“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”“The supervisor position is a really good opportunity to learn and progress.”Be yourself at ScrewfixWe celebrate diversity and inclusion and have an Employee Inclusion Network, Us, to support colleagues. If you’re applying for a Service Assistant, a Situational Judgement Test may be required.InterviewCompetency-based questions, a discussion about your experience, knowledge of Screwfix and the role. Interviews may be by phone or video, followed by a store visit.OfferIf we’re a good match, we’ll make you an official offer and provide your contract after pre-employment checks. #J-18808-Ljbffr