Join the Fortnum & Mason Coffee Bar Team!

The Fortnum & Mason Coffee Bar offers a moment of calm and indulgence amidst the bustle of Piccadilly. Whether you're starting your day, taking a mid-shopping pause, or meeting a friend, our baristas serve only the finest single-origin coffees, expertly crafted to your taste. Pair your brew with a selection of delicate pastry or a sweet treat on the Lower Ground Floor.

Excitingly, we are now on the lookout for a Retail Barista for the Coffee Bar on a permanent 37.5 hour contract based in Piccadilly, London – fully flexible.

Why Work For Us:

• Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)*
• Up to 40% store and restaurant discounts*
• Subsidised staff restaurant using Fortnum’s ingredients
• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years*

Subject to terms and conditions

What You'll Do:

• Welcome and serve customers coffee and delicious treats.
• Provide a personalised, luxury experience for our customers
• Bring your teamwork skills whilst also helping out on our deli counters and making coffees

What We're Looking For:

• Experience in a coffee store/environment (barista skills beneficial)
• Proven ability to deliver excellent customer service
• A friendly warm approach with great people skills
• Flexibility to work various shifts, including weekends
• Outstanding communication skills

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.