Overview

Retail Consultant | Aesop Harrods, London | Full Time

Join to apply for the Retail Consultant | Aesop Harrods, London | Full Time role at BoF Careers. For over 35 years, Aesop has cultivated an inspiring and inclusive environment. We are a global retail organisation that supports professional development and advancement opportunities aligned to career goals. Our recruitment process seeks out considerate and inspired individuals with diverse perspectives who bring out the best in themselves and others.

We strive to balance people, planet and profit, actively reducing our footprint. We are a certified B Corp and are committed to building a more sustainable and inclusive society.

Role purpose

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products relevant to them. You will welcome customers into our spaces and through intentional interactions deepen how our products are experienced. By demonstrating products that address customer needs, you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What We Are Looking For

• Experience operating within a customer service role or environment
• Effective selling skills and the ability to drive commercial outcomes
• Strong communication and problem-solving skills
• History of successfully participating in and contributing to a team
• Demonstrated empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
• Open mindset and deep curiosity to understand others, listen without judgement and act on diverse perspectives
• Working knowledge of skin care (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)

The successful applicant will have flexible availability in line with Harrods opening hours, including weekends and evenings.

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is recognised and rewarded. We actively encourage everyone to consider becoming a part of our journey.

Role Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Advertising Services