.**Culture of professionalism. Example of leadership. Core of company support.****Retail HR Manager**£40,000- £47,000 +**Reports to:** HR Business Partner (Retail)**Grade:** P2**Directorate**: Chief Operating Office**Contract**: 12 month fixed-term contract**Hours:** Full time 35 hours per week**Location****:** Home-based with 4/5 days of travel per month (eligible for travel expenses)**Visa sponsorship:** You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is **not** able to offer visa sponsorship.**Closing date:** 05 October 2025, 23:55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact recruitment@cancer.org.uk as soon as possible.**Recruitment process:** One to two competency-based interviews with a scenario-based exercise**Interview date:** From the week commencing 13 October 2025We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.**At Cancer Research UK, we exist to beat cancer.**We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.The HR department plays an essential role in engaging and inspiring Cancer Research UK’s large and dynamic workforce by delivering operational transformation, governance, and an employee experience that enables us to be an inclusive, sustainable, and agile organisation. As part of our Trading Strategy, we are proud to have +500 stores, 45 superstores , and 4 distribution hubs & online marketplaces across the UK, which generated £135m income in 2024/25 towards the charity’s life-saving research. As part of our trading operations, our HR Partnering (Trading) team are essential in delivering a strategic partnering-driven approach across our vast retail offering.As an HR Manager, your purpose will be to use your HR knowledge and relationship management skills to partner with our Trading teams across our Superstores and South divisions. As our Superstores are based across the UK, and to support the geographical nature of our team, we encourage North based applicants as well as those based in our South Division. In this role, no day will be the same – one day you will be leading on people-related issues, the next creating and implementing people plans, driving employee experience, building performance, and ensuring compliance across Cancer Research UK’s HR policies and procedures for your customer area. Furthermore, you will lead on HR-driven projects (such as inclusion and well-being, staffing models, the Trading Strategy, and change programmes), so there is plenty for you to get involved in.If you are a strategic HR Manager or Business Partner who has implemented people plans and change programmes in a large organisation with HR generalist experience advising managers on all aspects of HR processes and policies, we would love for you to join our mission.* Leading HR customer relationships across Cancer Research UK’s Superstores and your assigned region to deliver the HR elements of projects and initiatives that support the Trading Strategy, as well as local people and cultural changes. + This role will look after our UK Superstores and trading teams within either the South or North region, which will be allocated depending on your home location.* Partnering with Divisional Managers to develop and execute local people initiatives to drive performance and deliver area objectives and targets.* Collaborating with the HR Business Partner to support the delivery of the key people projects that make up the Trading Strategy (e.g. sustainable staffing model, etc).* Proactively partnering with customers to determine the people priorities in their areas and implementing strategic people plans to address these in line with the wider HR operating plan and priorities.* Providing a proactive, efficient, and high-quality generalist HR service to your customer group to address people-related issues, drive employee experience, build performance, and ensure compliance across HR policies and procedures.* Advising, supporting, and coaching managers within your customer group on all people processes, procedures, and guidelines to ensure compliance and mitigate risks.* Collaborating with specialists across HR and the wider organisation to ensure a high-quality HR service is provided to your customer group. This includes: + Collaborating with the People Services team to review, iterate, or improve our guidance, processes, or training to line managers. + Collaborating with the ER team and providing feedback to the ER Manager, while championing the ER service and ensuring managers are using the service to manage cases efficiently and effectively. + Engaging with the Divisional Learning & Development Lead to develop and roll out manager training modules that support better management of Employee Relations. + Working together with all areas of HR to ensure that the service we provide is seamless and of a good standard.* Sharing people metrics and commentary for your customer areas, highlighting any trends, pulling out relevant insights, and using this data to drive decision-making and create appropriate plans.* Running talent sessions with Area Trading teams in line with the central approach.* Acting as a lead for your areas to provide proactive support and guidance to address concerns or drive progress.* Assisting the HR Business Partner to deliver change management and restructuring initiatives (including TUPE and redundancy).* Developing and maintaining strong working relationships with line managers (this includes attending and contributing to conferences, Business Review Meetings, and HR operations meetings with Divisional Business Managers and Area Managers).* Strategic HR Manager or HR Business Partner who has experience creating and implementing people plans in a large organisation. + Ideally has done this in a multi-site environment such as Retail or Hospitality (however, this is desirable, meaning we welcome applicants from alternative industries).* Proven HR generalist experience advising middle to high-level managers on all aspects of HR processes and policies.* Has built strong, collaborative relationships with a proven ability to work with, influence, and challenge a variety of stakeholders# + Most of the role will be working remotely, so you’ll need to be able to build and manage relationships and communicate effectively within this environment.* Has worked autonomously while ensuring collaboration with peers.* Able to use judgment and distil key priorities and areas of focus when working with ambiguity.* Excellent problem-solving abilities with a proven track record of demonstrating pragmatism, proactivity, tenacity, and initiative.* Able to travel across the UK (Superstores UK-wide and either across our retail network across the South or the North). + Important note: Region to be allocated depending on your home location.Our organisation values are designed to guide all that we do.**Bold:** Act with ambition, courage and determination **Credible:** Act with rigour and professionalism **Human:** Act to have a positive impact on people **Together:** Act inclusively and collaborativelyWe’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress #J-18808-Ljbffr