Retail Operations Manager

9 Days Old

Role: Retail Operations Manager Location: Brighton & Hove Hours: 40 hours per week Pay: £50,000-£55,000 per annum
\n
\n
An excellent opportunity has arisen for a Retail & Operations Manager to join one of our longstanding clients, an exciting and growing business within the home improvement and services industry with worldwide locations.
\n
\n
Benefits:
\n
\n Competitive base salary with performance-related bonuses
\n
Comprehensive training and support provided
\n
Clear progression pathway to business ownership
\n
\n
\n
The Requirements:
\n
\n Previous experience in a management role is desirable
\n
Strong leadership and organisational capabilities
\n
Sales-focused with commercial acumen and excellent interpersonal skills
\n
Financial understanding including P&L and reporting
\n
Proficient in Microsoft Office and CRM systems
\n
Valid UK driving licence
\n
\n
\n
The Role:
\n
\n Oversee daily operations of a local showroom, ensuring a professional, organised, and brand-aligned environment
\n
Lead and support a small team including sales consultants and operational staff
\n
Manage the customer journey from initial enquiry to post-sale follow-up, ensuring an exceptional client experience
\n
Deliver expert consultations on kitchen transformations, offering tailored advice on doors, worktops, appliances, lighting, and more
\n
Prepare in-home quotations and close sales effectively, following up with potential customers as needed
\n
Liaise with installers, suppliers, and customers to ensure timely and high-quality project delivery
\n
Maintain showroom presentation to reflect the latest design trends and product innovations
\n
Organise local marketing initiatives including events and community engagement
\n
Act as a keyholder and manage opening and closing duties
\n
Engage with internal stakeholders including finance, business development, marketing, and HR
\n
Receive comprehensive training in preparation for potential future franchise ownership
\n
\n
\n
If you're keen to join an exceptional team who can offer clear career progression, a supportive environment, and the opportunity to take ownership of a proven business model, then please apply to this Retail & Operations Manager role below or call Jamie Watson on 01273 063769 between 9.00am - 5.30pm.
Apply
Location:
Brighton And Hove
Job Type:
FullTime

We found some similar jobs based on your search