OverviewMitie is looking for Retail Security Officers who can deliver exceptional customer service while creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. Pay rate: £13.00 per hourHours: VariousLocation: Lidl - Oxford Templars SquareObjectives And ResponsibilitiesWork to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client\'s and the Company\'s Quality ProceduresFollow site-specific Risk Assessments ensuring all activities are completed in a safe mannerSet and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clientsCreate a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customersAdd a polite greeting and excellent customer serviceProvide a visible security contact for colleagues, contractors and customersMain DutiesDeliver industry leading customer serviceBe clean, tidy and properly dressed wearing full uniformDeter violence and public order offencesConduct patrols of the storeUtilise CCTV systems to support the reduction of crime and stock lossLiaise with the store management teamsReport incidents and crime through our leading technologyLiaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in storeWear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safetyWho are we looking for?Experience of delivering Customer ServiceExcellent communication skills both written and verbalAdaptable communication style to meet the needs of different people groupsAbility to work in a fast-moving services businessCapability in the use of technologyGood attention to detailHigh level of enthusiasm and passionPrevious experience in a similar role is desirable but not essentialPublic Space Surveillance SIA licence is desirable but not essentialWhat are the benefits for working for Mitie?Contracted hoursAnnual leave entitlementPension and Life assurance schemesFree uniform suppliedSIA Re-licencing programmeAccess to Mitie\'s employee benefits including financial services, retail discounts, reward schemes and online GP servicesComprehensive training and development programme (apprenticeships available)Our market-leading flexible benefits scheme provides benefits that suit your lifestyle. A virtual GP service, Salary Finance options, Choices for tailored benefits, MiDeals discounts, cycle-to-work scheme, life cover, and other financial well-being options are available.We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing us. Since 1987, Mitie has operated worldwide with 76,000 employees as a leading facilities management and professional services company.Join our Mitie TeamTogether our diversity makes us stronger.Apply now. #J-18808-Ljbffr