Retail Support Officer Our Retail Support Officers (RSO) provide an important service to our branches, helping to keep our colleagues safe and protect our business. As an RSO, you’ll provide security support to our branches across East Anglia. This support will vary from immediate response to providing colleagues with advice and guidance following an incident. We’re passionate about managing anti-social behaviour through colleague support and training and proactively engaging with the local community. Developing professional and positive working relationships with colleagues in-branch, as well as with external stakeholders, such as the Police, Local Authorities and community groups, is key to success in this role. Whist previous experience or qualifications in security / loss prevention would be desirable, this is not essential. However, you will need to show that you have good judgement and decision-making skills – especially when under pressure - as well as the ability to communicate effectively. We are truly local so, whatever your experience, you can work safe in the knowledge that you will be fully supported in this role by our state-of-the-art Alarm Receiving Centre (ARC) and the wider Security team, as well other Society colleagues. Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change. What you&...