Retail Technical Support Lead - Digital Applications
New Yesterday
Retail Digital Applications Technical Lead - Initially 4 months
Location: Fareham (Hybrid - 1 day per week onsite)
Rate: £350-£380 per day (Inside IR35)
Contract role for a 3rd line level technical support professional support the delivery, maintenance and optimisation of retail-facing digital technologies across a large retail estate in the UK and EMEA.
You'll be the go-to technical expert on mobile device management (MDM), in-store digital signage, audio systems, appointment booking tools, and other customer-facing platforms-ensuring a secure, consistent, and high-performing digital retail experience.
This is a hands-on, delivery-focused role involving technical leadership, stakeholder engagement, and cross-functional collaboration. You'll work closely with infrastructure teams, third-party vendors, and internal business users to keep systems running smoothly and to deliver smart, scalable improvements.
Key Responsibilities
Manage a fleet of 2,500+ mobile devices across retail locations using MDM (eg Intune, JAMF)
Handle app signing and certificate management for internal iOS deployments
Maintain configuration policies and ensure device compliance
Support core retail infrastructure including Wi-Fi (Meraki), audio systems and digital signage
Act as the escalation point for complex incidents across mobile, a...
- Location:
- Hampshire
- Salary:
- £350 - £380
- Category:
- Customer Service & Support