Account Manager - Hybrid (West Chester, OH) page is loaded## Account Manager - Hybrid (West Chester, OH)locations: West Chester, OHtime type: Full timeposted on: Posted Todayjob requisition id: R7738Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.**Our Newest Opportunity:**The Account Manager is responsible for day to day management of their assigned book of business. The AM works closely and collaboratively with Benefits Consultants, Sr. Account Manager, and/or Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients’ main point of contact for any benefit related service needs.**Essential Duties and Responsibilities (include but are not limited to):*** Manages and maintains assigned book of business* Serves in an advisory capacity for clients;* Manages day to day client issues* Assists with communications, follow-up and distribution of applications to carriers* Collects missing information from groups and sends approval letters to clients* Works closely with Benefits Consultants, Senior Account Managers, and/or Client Executives to manage the entire renewal process* Completes and/or coordinates quotes and proposals for all new and renewal business* Updates census, policy information and commissions for all accounts and policies* Assists with renewals and new business applications* Conducts enrollment meetings as needed* Assists in growing the book of business through cross-sale opportunities when available* Builds relationships with clients through proactive communications* Communicates and educates clients on latest trends, concerns and changes in the industry* Maintain a high level of professionalism and sense of urgency to ensure the clients expectations are consistently met; extensive contact with clients and internal consultants.**Qualifications, Skills and Requirements:*** Must be self-motivated and disciplined* Possess excellent written and verbal communication skills* Possess strong organizational skills* Must be very detail-oriented* Ability to thrive in fast-paced environment**Education, Training and Experience:*** 1+ years’ experience in account management preferred* Prior experience in broker agency or benefit administration firm preferred* Current Life and Health license required* Thorough knowledge of health and ancillary products preferred* Good understanding of health and welfare regulations applicable to assigned book of business preferred* Familiarity and practical knowledge of quoting process and tools preferred* Working knowledge of all Microsoft Office products requiredYour base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careersOneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel **seen, valued, respected, and supported** is fundamental to our core values and business goals.OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked .Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.*In short, we believe in hiring the most qualified applicant for the position, regardless of background.*If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.Thank you for your interest in joining the OneDigital team!### WHAT WE DOWe arein the people business. We offer employers and individuals insurance, financial services and HR consulting services, which improve the wellbeing, health and financial security of people across the US.We believe in living with purpose and thriving both as individuals and as communities.We call this "walking the talk", and it’s why we offerthe same total-wellbeingbenefits to our people as we do our clients.It also means feeling safe to speak up, being seen and respected for who you truly are, and being cared for by your leaders and team members.Learn more:* Follow us on #J-18808-Ljbffr