OverviewJoin to apply for the Account Manager - Retail POS role at The Delta Group.The Delta Group is the UK's & Ireland’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers, and our services are designed to navigate this complexity and boost competitiveness across multiple markets and languages. We operate across 5 manufacturing sites in the UK and Ireland, providing in-house creative/design, POS print, signage, warehousing, underpinned by our proprietary technology platform. Our Client Services team are experienced and knowledgeable people, who aspire to make a difference every day. We value long-term partnerships with our clients and work collaboratively to lead effective change and empower client strategic goals.We’re owner-managed and independent, leading small teams of influential thinkers, meaning we have the agility of a small business but the resources of a large one.Role Overview: We provide in-store point of sale (POS) solutions to a leading retailer, working with their marketing procurement team to develop innovative and cost-effective POS solutions that amplify weekly offers and product ranges. Our core services are in-store POS production for weekly and seasonal campaigns. The client operates as a lean team and we work to drive automation and efficiencies in how we deliver our services.Primary ObjectivesProject manage jobs from start to finish, paying attention to detail and mindful of client requirements and Delta business processes.Take briefs from the client and ensure that all relevant information is captured.Utilise technology platforms such as Delta’s proprietary campaign planning system to create production briefs; manage library requirements, auto-artworking and proofing functionality.Integrated business management system to capture project details and fulfil all associated administration.Continually look at processes and self-improvements that will benefit the client and your development. Discuss with your line manager and take ownership in finding the solution.Manage client expectations and aim to deliver exceptional service.Build and develop excellent relationships with client stakeholders and internal teams to ensure a two-way flow of information and all teams are working together to deliver for the client.Take a hands-on approach to issue resolution with the client and internal teams.Continually look for other opportunities to broaden Delta’s services to your client and ask for support from other Delta team members as needed to ‘sell’ these in.Key ResponsibilitiesPlan and brief projects as requested by the client, taking full responsibility for service delivery.Attend client briefing meetings as required, offering advice and support.Spend time at client sites and store visits to review campaign execution and identify ideas for improvements.Attend installations at client sites where needed.Maintain and manage weekly work in progress schedule (WIP) and weekly updates.Manage purchase order process, obtaining purchase order numbers for all jobs.Support client and internal teams with post-campaign follow ups, issue resolution, etc.Create any required business/client reporting or forecasting.Assist with identifying cost saving opportunities internally and for clients, tracking year on year.Be mindful of clients sustainability goals and how we can help achieve these.Skills, Knowledge And ExperienceProject management, comfortable working to critical paths and managing expectations and risk.Good interpersonal and communication skills.Ability to prioritise work to meet client needs.Accuracy and attention to detail.Experience in business / project reporting.Good IT literacy.Efficient MS Office skills, particularly Excel.The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.Seniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesAdvertising Services #J-18808-Ljbffr