Overview

Join to apply for the Business Intelligence Analyst - Retail role at Lagardère Travel Retail.

Exciting new opportunity in travel retail, supporting a fast-paced retail and food service business, where every day brings new opportunities to grow and make an impact!

Why Join Lagardère Travel Retail UK & IRE now?

It’s never been a more exciting time to join our story. For over 20 years, we’ve shaped the UK & Ireland travel retail market, building a strong presence in Duty Free and Travel Essentials. We’re growing fast, diversifying, and reshaping the passenger experience. In 2026, we’ll open four brand-new Relay stores at London Heathrow’s Terminal 2 as part of a pioneering blended Travel Essentials concept — a landmark first for Lagardère Travel Retail in the UK. Joining us now means being part of a business on the rise, with the energy of a challenger and the backing of a global leader.

At Lagardère Travel Retail UK & IRE, we’re the Challenger of Choice — bold, ambitious, and shaping the future of travel retail.

Job purpose

Lagardère UK Travel Retail is seeking a highly analytical, commercially minded individual to join our team as a Commercial Analyst. Reporting directly to the Commercial Director with a dotted line into Finance, you will be at the heart of our data-driven decision-making, supporting our Duty Free, Food & Beverage, and Travel Essentials retail business.

As a key enabler of commercial success, you will be responsible for turning complex data into clear insights, driving actionable change, and supporting the business with robust analysis, reporting, and dashboard creation. You will play a pivotal role in shaping our commercial strategy, ensuring we stay ahead in a fast-paced and competitive travel retail environment.

Benefits

Simplyhealth cash plan, Retail Trust, life insurance, and up to 25% in-store discounts

Key Responsibilities

• Commercial Support and Actionable Insight: Drive actionable insight from large data sets, identifying trends, risks, and opportunities to improve sales, margin, and operational efficiency.
• Provide robust data and analysis to support supplier negotiations and promotional planning.

• Reporting and Dashboard Creation: Develop, maintain, and present regular dashboards and reports for the Commercial Director, finance, airport partners, and other key stakeholders.
• Summarise key findings and recommendations to senior management to drive commercial action and business change.

• Data Analyst and Insight Generation: Conduct comprehensive analysis of sales, margin, inventory, pricing, and promotional performance across all business lines (Duty Free, Food & Beverage, Travel Essentials).
• Perform market and competitor analysis, including using price and promotional benchmarks to inform commercial strategy and identify actionable insights.
• Model and interpret P&L data, run sensitivity analyses, pre- vs post- vs control analysis, and scenario outcomes to support decision-making.

• Cross Functional Collaboration: Work closely with commercial, finance, and airport partners to gather data, align on objectives, and ensure holistic business understanding.
• Support the finance team with dotted line reporting and data sharing as required.

• Continuous Improvement: Identify and implement improvements to reporting, data visualization, and analytical processes.
• Stay abreast of industry trends and best practices in commercial analytics and data-driven retail management.

Qualifications and Key Skills

Experience

• Proven experience in commercial analysis within retail, travel retail, or a fast-paced commercial environment.
• Track record of driving actionable insights and commercial change through data analysis.

Technical Skills

• Advanced proficiency in Excel (mandatory); experience with VBA coding preferred.
• Experience with Power BI and SAP is beneficial but not essential.
• Ability to manage and analyse large data sets, with some advanced analytical or statistical expertise.

Education

• Degree in business, economics, statistics, or a related field preferred.

Personal Attributes

• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Strong problem-solving and analytical mindset.
• Proactive and results-driven, with a focus on driving commercial success.

Lagardère Travel Retail

At Lagardère Travel Retail, we transform airports and stations by creating experiences that delight passengers and drive value for partners. We operate in the UK & IRE for over 20 years, delivering retail and food service operations across locations from Dublin to Heathrow and beyond.

Our values: Can you feel the HEAT?

HONESTY - Working ethically, openness, fairness, and consideration

EXCELLENCE - First-class service, high standards, prestigious brands

AGILITY - Fast-paced, adaptive, improvement-focused

TEAM SPIRIT - One team, supportive, community-focused

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology
• Industries: Retail