Catalog Manager, Retail Business Services

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OverviewJob Profile: Manager Catalog – 3PAmazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in multiple countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The RBS group in Bangalore is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.ResponsibilitiesYou will be responsible for an Operations team supporting multiple categories that populates/ procures content for the Amazon Catalog, works with sellers to ensure a reliable and operationally effective flow of products, and interact directly with Amazon internal customers across the globe (US, Canada, France, Germany, UK, India, China and Japan) to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good. Duties may include, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy / quality of content creation / population done by others, ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members.Work with 3P Sellers to ensure a reliable and operationally effective flow of productsWork with internal teams, Product partners to increase improve processes and reduce order discrepanciesPartner with internal teams to ensure seller compliance and scalable communication processesTroubleshoot and drive resolutions with sellers to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure seller compliances and scalable communication processesWork with various internal teams (e.g. Merchant services, supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect seller workflowsWillingness to learn new technologyPeople Management (Leadership role, Team management)Formulate, Implement, Track career path & Individual Development Plans of each member in the teamOperations and Sellers metrics managementMentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the teamManage the team and ensure high service delivery and executionBASIC QUALIFICATIONS2+ years of team management experience2+ years of program or project management experienceKnowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelExperience leading process improvementsExperience working with technology teams and solving operational issues using technologyPREFERRED QUALIFICATIONSKnowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data setsKnowledge of Lean, Kaizen, Six Sigma conceptsExperience in managing critical operational processes, with SLA responsibilityOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Posted: September 19, 2025 (Updated about 6 hours ago)Posted: September 15, 2025 (Updated about 8 hours ago)Posted: September 18, 2025 (Updated 1 day ago)Posted: September 18, 2025 (Updated 1 day ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr
Location:
Bristol, England, United Kingdom
Job Type:
FullTime

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