Customer Service Advisor - Retail

Pay Rate: £12.60 per hour (weekly pay) Contract Length: 4 months (possibility to be extended) Start Date: Monday 1st September 2025 Location: Manchester City Centre (Office-Based) Background Checks: DBS and Basic Credit Check Required

Join our client in Manchester as a Customer Service Advisor and become an integral part of their dynamic team in central Manchester. In this role, you will provide invaluable customer support across the Membership & Ecommerce/Food departments. While comprehensive training will be provided, a solid understanding of IT systems and previous experience in a contact centre or customer-facing role are essential.

The office is conveniently located just 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. We offer state-of-the-art facilities, including a fully equipped gym, coffeehouse, as well as a shop and post office.

Working Hours: * 37.5 hours per week on a rotational basis. * First and second weeks: Monday - Friday, 9 am - 5 pm for training. * Weekend working is required (1.5 weekends in 3 with pre-arranged lieu days during the week). * After training, engage in diverse shift patterns, including: Monday-Friday: (Apply online only), (Apply online only), (Apply online only). Saturday-Sunday: (Apply online only), 1200-20.00.

Key Responsibilities: * Manage inbound queries from customers, members, colleagues, and su...