OverviewIt all starts with you. We are looking for individuals who want to wow our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.ResponsibilitiesCustomer Engagement: Enhance the customer journey through meaningful interactions that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries ensuring a resolution is given promptly.Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most. Be part of a business that invests in your talent empowering you to innovate, collaborate and grow. We will support you with ongoing development opportunities to build your skills and confidence so you can own where you go as a Customer Advisor and beyond.Qualifications / ExperienceSales ExperienceCustomer ServiceOrganizational skillsBasic MathPOSMillenniumAccountingRetail SalesUpsellingProduct DemosGuest ServicesLead Generation ExperienceYears of experience: years Benefits A free staff handset unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms and health clubs with our Perks at Work schemeOpportunity to win Three Celebrates monthly and annual awardsReasonable Adjustments: We believe everyone should have the opportunity to interview for a role that matches their collaboration with our Talent Diversity & Inclusion teams and our employee-led DEI Networks. We identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you need any additional support in your online assessment or interview please contact the recruiter directly or emailRemote Work: NoEmployment Type: Part-time #J-18808-Ljbffr