Customer Service Advisor

7 Days Old

iRecruit4 are seeking a Customer Service Advisor for a temporary-to-permanent position with a leading heating spares supplier based in Fairford. This is an excellent opportunity to join a growing company that prides itself on fast, efficient service and excellent customer care. If you are organised, customer-focused, and enjoy a varied role combining customer service and operational tasks, this role is ideal for you.
Duties for Customer Service Advisor: Responding to customer queries and enquiries by phone and email Liaising with suppliers and couriers to resolve issues Updating customer information in the company database Processing returns efficiently Checking orders ready for dispatch for accuracy Assisting with warehouse activities as required Processing sales and payments when necessary Maintaining good knowledge of Microsoft Outlook and Excel Working collaboratively with team members to meet deadlines
Requirements for Customer Service Advisor: Strong customer service skills Previous experience in a customer service role or operational environment beneficial Experience with databases or order management desirable Excellent attention to detail Ability to follow procedures accurately Organised, pr...
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Location:
Fairford
Salary:
£13 per hour
Job Type:
FullTime
Category:
Customer Service & Support

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