Customer Service Representative (packaging)
New Yesterday
Customer Service Representative (Packaging Industry)
Location: Derby
Full Time | Permanent
Salary: DOE
Start Date: ASAP
Are you a customer focused professional looking to join a fast paced, forward thinking company in the packaging industry?
We're working with a well established and growing packaging manufacturer that prides itself on quality, innovation, and service. They're now looking to appoint a proactive, organised, and relationship driven Customer Service Representative (CSR) to join their internal commercial team.
This is a fantastic opportunity to step into a dynamic, cross functional role where you'll work closely with customers, sales, planning, and production to ensure a seamless end to end service experience.
What You'll Be Doing
As a Customer Service Representative, you'll be the first point of contact for a portfolio of customers, supporting them through the full order lifecycle from enquiry to delivery.
Your responsibilities will include:
Building strong, long term relationships with customers and providing excellent day to day service
* Entering and processing all sales orders within 24 hours of receipt
* Managing enquiries, resolving issues within 24 to 48 hours, and keeping customers informed
* Coordinating with production, planning, and purchasing to ensure materials and schedules align with order requirements
* Supporting ...
- Location:
- Derby
- Salary:
- £25,000 - £35,000 /annum
- Job Type:
- FullTime
- Category:
- Customer Service & Support
