Customer Service Representative

8 Days Old

Job Description

Pay: £30,000- £35,000 (could be flexible for the ideal candidate)


Job Description:


Job Intro:


This is a permanent opportunity for an enthusiastic Customer Service Representative to join a busy firm based in Bradford. You have you own portfolio of clients from the EMEA region so an essential attribute for this position is candidates with proficient Dutch and French language skills (both written and spoken). If a candidate has all the attributes described below, the client is happy to look at this role as a remote role, with travel to the Bradford office once a month and Belgium twice a year (fully expensed).


Job Profile


The role will focus on delivering outstanding customer service and high-quality sales support to customers. You will support the Customer Service Team Leader with day-to-day operations, ensuring orders, deliveries, and administrative processes run smoothly and efficiently.


Duties Include:


Managing the complete order-to-shipment process

Daily communication with customers and different departments within the business

Monitoring and resolving delivery issues promptly

Processing customer pricing approval requests and following up with relevant departments

Setting up and maintaining accurate customer account records

Assisting with invoicing and resolving related queries

Managing stock and delivery schedules

Following all internal procedures and audit requirements



Experience, skill set and/or qualifications required:


Dutch and French language skills both written and spoken

High level of written and verbal communication

Strong working knowledge of Microsoft Office

SAP knowledge and experience (highly desirable)

Previous experience in a customer service or administrative environment (essential)

Background in the automotive or related industry (advantageous)

Strong attention to detail and organisational skills


Hours: 39 hours per week


Start Date: January 2026


Salary: £30,000 - £35,000 depending on experience (can be flexible for the right candidate)


Work Location: BD7 (can offer remote working for the right candidate with a commute to the office once a month)


Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.


(Jo Holdsworth Recruitment - Recruitment Agency)


Job Types: Full-time, Permanent


Benefits:



Free parking

On-site parking

Work from home

Apply
Location:
Bradford
Job Type:
FullTime
Category:
Business

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