Director, Customer Success at AI Retail Media AdTech SaaS

New Yesterday

Exciting opportunity to join a hyper-growth Retail Media AdTech platform transforming how the world’s leading eCommerce brands approach omnichannel advertising. This is a unique opportunity to own key enterprise client relationships, drive measurable impact, and lead a high-performing client success team. The Company
$80 million in funding from top VCs Multi-award-winning - ‘Best AdTech Solution’ 100% growth year-on-year for the last 5 years Clients including Apple, Amazon and Facebook
The Role
As Director, Client Success, you’ll play a pivotal role in ensuring the success of the company’s most strategic clients. You will:
Build and grow relationships with Tier 1 enterprise clients, ensuring long-term success Lead and mentor a client-facing team, implementing best practices to deliver results Collaborate cross-functionally with Product, Sales, and Solutions to drive adoption and innovation Shape account strategy and client development to maximize impact
Desired Skills & Experience
Extensive experience within the Commerce / Retail Media space, with a solid understanding of Amazon Ads Confident working with high-value clients, utilising hands on expertise to guide account strategy and client development Exposure to other Marketplaces / Channels beneficial, but not essential Experience leading client facing teams desirable
For more information or to apply for this role, please email your CV to mhairi@gmrecruit.co.uk
Location:
City Of London, Greater London, London; England, United Kingdom
Job Type:
FullTime

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