Location: Sandbach, Cheshire (with weekly travel to London, 1 day a week)\nSalary: £33,000 per annum (DOE)\n\nAre you a natural organiser who thrives on solving problems and supporting teams?\nDo you enjoy balancing office-based planning with hands-on field visits — all while keeping customers happy and operations running smoothly?\n\nIf this sounds like you, a high-growth specialist in commercial horticulture is looking for a Field Service Manager to lead their Southern maintenance operations. This is a newly created role with real impact — supporting a team of technicians across London and the South, ensuring service excellence and client satisfaction.\n\nAbout the Company\n\nThis respected business delivers live plant installations and maintenance to commercial clients across the UK — from offices and hotels to gyms and restaurants. With a strong reputation for quality and a collaborative, people-first culture, they’re expanding their leadership team to support continued growth and improve service delivery.\n\nWhat’s the role about?\n\nAs Field Service Manager, you’ll:\n\n * Lead and support a team of field service technicians across London and the South.\n\n * Be based in Sandbach Monday–Thursday, with weekly travel to London for site visits and team engagement.\n\n * Manage scheduling, rota changes, and service delivery using Joblogic software.\n\n * Act as the first point of contact for technician support and client queries.\n\n * Oversee plant replacements and procurement for your region.\n\n * Ensure smooth operations — from van servicing to travel expense approvals.\n\nKey Responsibilities\n\n * Lead, mentor, and motivate your team of field service technicians.\n\n * Manage daily schedules, respond to site issues, and liaise with clients to resolve problems.\n\n * Use Joblogic and spreadsheets to track tasks, performance, and procurement needs.\n\n * Order replacement plants via supplier websites, ensuring accuracy and attention to detail.\n\n * Approve technician travel expenses and coordinate van servicing where needed.\n\n * Visit technicians on-site weekly to build rapport and provide hands-on support.\n\n * Collaborate with the North Service Manager to ensure consistency and coverage.\n\nRequirements\n\nYou’ll be someone who:\n\n * Has proven leadership experience in a fast-paced, customer-focused environment.\n\n * Experience of scheduling, managing a team of field service technicians.\n\n * Is confident with IT systems, spreadsheets, and field service software.\n\n * Brings excellent communication and problem-solving skills.\n\n * Has a proactive mindset and thrives on supporting others.\n\n * Ideally has experience in horticulture (not essential) or service delivery industries\n\n * Is flexible, resilient, and happy to travel weekly to London.\n\nReady to lead a team, improve service, and grow with a business that values people?\n\nApply now or get in touch for a confidential chat — we’d love to hear from you.\n\nBenefits\n\n * Career Growth – Join a growing business with opportunities to shape your role and progress.\n\n * Culture – Friendly, collaborative office with a positive team vibe and supportive leadership.\n\n * Reward – £33K salary, travel expenses, and a company-wide bonus scheme in development.\n\n * Perks – Free parking, pension, incentives (e.g.

gift cards, breakfast rewards).\n\n * Impact – Make a real difference to service quality and technician experience