Overview

General Manager - Lead people with empathy and drive culture change - Retail / Distribution Centre / Logistics Manager

Base pay range provided by Martin Brower UK and Ireland. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Details

Job Title: General Manager

Location: Basingstoke

Work Type: Full-Time, On-site

Salary: £80,000 - £101,000

Lead people with empathy and drive culture change in a Retail / Distribution Centre / Logistics environment. This role reports to the Logistics Director and focuses on people leadership, culture, engagement, empowerment, and continuous improvement within a Distribution Centre.

Position Summary

The General Manager will transform the culture of the Distribution Centre, champion employee engagement, empowerment, and continuous improvement. You will inspire and mentor a diverse management team, cultivate collaboration, and ensure every team member feels valued and heard. You will oversee operational performance and safety compliance, drive initiatives that promote a positive organizational culture, and foster open communication with union representatives to prioritize innovation, inclusion, and well-being.

This is an exceptional opportunity to lead a cultural transformation that delivers results while investing in the development and success of our people.

About Us

At Martin Brower, we believe our people are our greatest asset. We are committed to an inclusive workplace where employees contribute to our mission. We seek a General Manager who embodies collaboration, integrity, and customer focus.

Key Responsibilities

• Lead and inspire the Management team to exceed daily output objectives while fostering an engaging and innovative workplace culture.
• Implement transformational change initiatives that elevate team performance and employee satisfaction.
• Create a safe working environment by ensuring Health & Safety compliance and promoting a culture of safety in collaboration with the H&S Manager.
• Meet and exceed customer service requirements while managing the operational budget effectively.
• Promote employee engagement through leadership style and various initiatives that encourage communication and feedback.
• Build positive relationships with union representatives and ensure constructive labour relations.
• Participate in UK and Ireland network management decisions and represent Martin Brower positively within the industry.

Qualifications

• Experience: Significant FMCG operations background, particularly in retail or distribution centres. Proven track record in managing large, complex budgets and operations.
• Transformational Leader: Ability to sponsor and lead continuous improvement while prioritising employee wellbeing.
• Exceptional Communicator: Strong verbal and written communication skills, capable of fostering trust and transparent dialogue.
• Empathetic People Leader: Passion for developing talent and creating an environment where team members thrive; focus on ongoing feedback and mentorship.
• Strategic Thinker: Uses data and insights to drive business outcomes and implement priorities while remaining responsive to industry trends.

Why Join Us?

Martin Brower celebrates diversity and inclusion and supports growth and professional development. You will have the opportunity to embed meaningful changes that improve operations and positively impact our team, while leading a committed workforce.

Benefits

• Competitive salary and performance-related bonuses
• Comprehensive health and wellbeing programs
• Opportunities for personal and professional development
• Collaborative and supportive work environment

If you are ready to lead with empathy and drive culture change in a rewarding environment, apply now to join our team as General Manager!

Employment details

• Seniority level: Director
• Employment type: Full-time
• Job function: Human Resources
• Industries: Transportation, Logistics, Supply Chain and Storage