General Manager - Retail

New Yesterday

  • Work with a storied shoemaker, with over 200 years of history.
  • Lead a small but close-knit team with a collaborative spirit.

About Our Client

This opportunity is with a storied shoe-maker in London, with over 200 years of history. The company is known for offering exceptional quality, bespoke products and a professional environment for employees to thrive.

Job Description

  • Oversee day-to-day operational functions across the retail space, workshop and offices to ensure efficiency and alignment with strategic goals.
  • Lead HR initiatives including recruitment, onboarding, performance management, and employee engagement.
  • Manage financial processes such as budgeting, forecasting, and cost control to ensure fiscal responsibility.
  • Develop and implement policies and procedures to support compliance and operational excellence.
  • Collaborate with senior leadership to drive continuous improvement across business functions.
  • Monitor and report on key performance indicators (KPIs) to support data-driven decision-making.

The Successful Applicant

Experience & Technical Skills

  • Proven track record in fostering a culture of excellence and shared goals.
  • Experience in building high-performing teams with measurable, goal-aligned processes.
  • Skilled in managing staff performance in line with company values and financial objectives.
  • Strong commercial acumen with a history of achieving financial targets.

Personal Skills

  • Exceptional communication and interpersonal skills.
  • Highly organised, detail-oriented, and self-motivated.
  • Discreet and professional, with a strong understanding of confidentiality.
  • Energetic, proactive, and able to manage multiple priorities with common sense and initiative.

Qualifications

  • Relevant qualifications in team leadership, HR, or people management are highly desirable.

What\'s on Offer

  • Opportunity to lead a professional team.
  • Supportive and structured working environment.
  • Bonus scheme.
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Location:
City Of London
Job Type:
FullTime
Category:
Management & Operations

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