German Speaking Customer Service Advisor

New Yesterday

German-Speaking Customer Adviser - Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You !
Why You'll Love It Here:
33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do:
Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles
What You'll Bring:
Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where:
37.5 hours a week, Mon-Sun, shifts between 7 AM - 11 PM German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to ...
Location:
Edinburgh
Salary:
£26,000 - £28,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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