OverviewSpinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.PositionSpinelli Kilcollin is seeking a full-time Retail Sales Associate for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor, where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. The Retail Sales Associate reports directly to the Store Manager and works closely with other company team members. This position is based at our Mayfair store and requires flexibility to work evenings, weekends, and holidays based on business needs.ResponsibilitiesGreeting clients with a friendly and professional demeanor as they enter the storeFacilitating private client appointmentsFollowing up on all potential leads through client communication via email, text, and phone callsWorking closely with sales goals to achieve monthly targetsCollaborating with Design Department for customization requestsProcess sales using the appropriate sales channelsEnsuring accurate sales data recording for monthly reporting purposesActively use our CRM for client outreach, following up with customers regularly to cultivate client relationshipsUpholding exemplary visual standards throughout the storeWho you areBased in LondonApproachable and friendly team-player, ready to join our quickly growing team!Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgencyHow To ApplyPlease email your resume and a cover letter to careers@spinellikilcollin.com. We ask that you include three cultural figures who inspire you in any creative field and why.Impeccable references are required.We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!Senior leadershipAssociateEmployment typeFull-timeJob functionSales and Customer ServiceIndustriesRetail and Retail Luxury Goods and Jewelry #J-18808-Ljbffr