OverviewFancy joining the UK’s number one Wine Specialist?Who are we?Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.The RoleAs a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That’s why this role is about much more than just driving: it’s about managing the end-to-end delivery process. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.Job SpecificsContract: Fixed Term until 24/12/2025Location: London (East Dulwich)Hours: 20 Hours Per WeekMust be able to work weekends and eveningsDriving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.Extra/Full Time hours will be available during November and DecemberKey ResponsibilitiesAt Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who:Be the face of Majestic to our delivery customers, ensuring excellent customer service and experiencePicking deliveries and loading the vanEnsure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely mannerDelivery into the customer’s house, work place or venue with a smile and a helpful attitude (which can include flights of stairs!)Clear communication with customers to book in deliveries and to provide them with an update on delivery time slotConstantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runsBe an ambassador for Majestic whilst driving. You must be able to drive confidently and safelyKnowledge & Skills RequiredHold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty pointsBe able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)Confident in driving in Central LondonExcellent time-management, delegation and problem-solving skillsBe able to deliver exceptional customer experience & service to every single customer every timeA positive can-do attitude with a passion for seeing problems through to solutionsWhat is in it for youCompetitive Salary & Performance BonusUp to 20% staff discountCareer development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!Fantastic incentives that take you around the world to explore our different vineyards.A contributory Company Pension PlanLife Assurance (Worth 2times your annual salary)Uniform provided29 days holiday, including public and bank holidays.PLUS invites to wine tasting events.Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.Company maternity, paternity and adoption leave after 26 weeks.Long service rewards.Company sick pay scheme.We look forward to receiving your application! Together we are Majestic! #TWAMOn the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. #J-18808-Ljbffr