Retail Administration Manager - Charity

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Retail Operations Manager - Charity Retail (No Weekends!)
Location: Romford Head Office
Salary: £34,532 p.a. FTE (£27,625 actual for 30 hours over 4 days)
Contract: Permanent, Part-Time (30 hours over 4 or 5 days)
Hours: 9am - 5pm (Monday to Friday only)
Benefits: 28 days' holiday including your birthday off + bank holidays

Are you a passionate estates or retail operations professional ready to make a real difference in the charity sector?

We're recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination.

About the Role

This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.

Working closely with the Head of Retail and Director of Income Generation, you will:

  • Manage property maintenance, repairs, and site compliance across retail stores
  • Act as main contact for landlords, agents, and external contractors
  • Lead health & safety compliance across sites in partnership with internal H&S leads
  • Oversee service contracts, waste management, cleaning, and insurance claims
  • Work to budget, using lean management practices to control costs
  • Represent retail operations at internal meetings and cascade updates
  • You will also manage a Retail Operations Assistant and support volunteers when needed.

    • What We're Looking For

    We're looking for someone with:

  • Experience in retail, estates or facilities management across multiple sites
  • Key knowledge of retail operations
  • Strong knowledge of health & safety and contractor management
  • Great organisational and planning skills with a keen eye for detail
  • The ability to build relationships and influence stakeholders at all levels
  • Excellent IT and reporting skills
  • A proactive, hands-on approach and the ability to think on your feet
  • A background in the charity sector or retail operations is desirable

    • Why Join Us?

  • Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
  • No weekend working
  • Generous holiday allowance including your birthday off
  • A values-driven, inclusive, and supportive environment
  • The chance to play a key role in helping a charity achieve its mission

    • Ready to Make a Difference?
    Apply now and help support a growing charity retail team through high-impact estates and operations work.

    Apply
    Location:
    Romford
    Job Type:
    PartTime

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