OverviewBettys & Taylors of Harrogate is hiring a Retail Assistant (Fixed Term) at Bettys Cafe Tearooms in York for the Christmas period. This is a part-time role with a minimum of 8 hours per week. Shifts vary with the opening hours of the branch and may include early mornings or late finishes. You will be required to work at least one day on weekends every week. If you would like to discuss working patterns, please provide more details in your application.ResponsibilitiesProvide the highest level of customer service to deliver a deliciously magical experience for every customer.Support customers by sharing product knowledge and working as part of a team to maintain service standards.Follow food safety and health and safety procedures; full training is provided.QualificationsKeen interest in customer service and the ability to work at pace.Good communication skills and a collaborative team approach.Desirable: previous experience in a customer-facing environment and knowledge of food safety and health and safety procedures.What We Offer YouFree meals, drinks and snacks while at work.Discretionary quarterly profit-share bonus.Holiday allowance with the option to buy and (in some cases) sell additional days.Company-wide employee discounts, access to a health cash plan, wellbeing support, and company-funded counselling.Enrollment in the company pension and development opportunities through external training, apprenticeships and internal coaching schemes.About Bettys & Taylors GroupWe are a family business home to three iconic Yorkshire brands — Yorkshire Tea, Bettys and Taylors of Harrogate. We are committed to quality, service and an inclusive culture where people from all backgrounds can grow and thrive.Closing date for this vacancy: 1 October 2025. #J-18808-Ljbffr