Retail Assistant Manager

New Today

What you will be doing:

  • Living and working on a cruise ship (you could be anywhere in the world!)
  • Creating an exceptional and memorable retail experience for guests on board
  • Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
  • Setting an example for your team by acting as a role model
  • Help identify training requirements within your team
  • Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
  • Consistently deliver the highest possible standards both on the shop floor and in back office operations
  • Who you are:

  • Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea)
  • Motivated in leading a team to achieve and exceed sales targets
  • Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
  • Proven ability in public speaking and showcasing luxury items
  • Adaptable to change and able to work in a high-pressure environment
  • A strong team player who is commercially driven and goal orientated
  • Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc
  • Strong numeracy and literacy skills
  • What you will receive:

  • Competitive salary and generous commission structure
  • Accommodation and meals on board
  • Necessary visas and seafaring documents to work at sea
  • Dedicated in-house bespoke training across sales, product and brand
  • Guidance, support and development from the onboard Retail Manager and central office team
  • Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts
  • Location:
    Bristol
    Job Type:
    FullTime

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