Business overview N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry. We are looking to appoint a full time Retail Sales Assistant to be based in our Swansea Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and provide high quality customer service by identifying our customer's needs and giving accurate advice for their requirements. Job description for Retail Sales Assistant Delivering exclusive Customer Service through knowledge and inspiring customers Building relationships with both trade and DIY customers Generating new trade leads through telesales Working as part of a team to maintain showroom stock levels and store appearance Resolving customer queries following Company procedures in a professional manner Manual lifting when required Requirements for Retail Sales Assistant Previous experience in similar roles/ environments (desirable) Experience in providing customer service Excellent verbal communication and interpersonal skills Comfortable in regularly handling customer situations

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