At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. What Youll Be Doing: Welcoming customers with a friendly, approachable attitude. Building rapport to understand their needs and recommending tailored solutions. Showcasing our innovative products and meeting performance goals. Helping to maintain an inviting and organised store environment. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.