Location: Norwich Salary: Competitive + Fantastic Benefits As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best even if theyve left their shopping until the last minute. This is a 4-month Fixed-Term Contract to support our busy holiday period, so youll need to be available to work across the festive season, when our stores are at their liveliest. Who we are At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. What Youll Be Doing: Welcoming customers with a friendly, approachable attitude even when theyre in last-minute shopping mode. Building rapport to understand their needs and recommending tailored solutions. Showcasing our innovative products and meeting performance goals during the busiest season of the year. Helping to maintain an inviting and organised store environment thats ready for the festive footfall. The must haves Confidence, communication skills, and a passion for delivering great service whatever the time of year. Resilience and motivation to achieve individual and team goals. Flexibility to adapt to different shifts and c...