OverviewNew Balance is more than just a sportswear brand - we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!This role is a 12 months maternity leave cover!Major AccountabilitiesTo achieve personal KPIs and contribute to overall store performanceDeliver total customer satisfaction to every customer, following the end-to-end customer journey - from entering the store to leaving the storeHelp to ensure the store remains as commercial as possible following company guidelinesAdhere to company's policies and proceduresResponsible for maintaining health, safety, and environmental standards in storePerform other duties are required from the management teamRequirements for SuccessTeam PlayerDemonstrate customer service skillsA passion for retail and salesDesire to learnAbility to perform basic maths and general retail operational processesEffective communication skillsFlexible work schedule including weekends and holidaysAdditional BenefitsCompetitive compensationPotential to earn more through our Retail Bonus SchemeGreat development opportunitiesInclusive working environments across all our European locationsGenerous staff discountProject involvement across our European regionFlexible uniform package #J-18808-Ljbffr