OverviewPosition: Retail and Skincare Expert - FacialistLocation & Working Hours243 Westbourne Grove, London W11 2SE — Working Hours: Monday to Saturday 10:00 to 18:00, Sunday 11:00 to 18:00194 King's Road SW3 5XP London — Working Hours: Monday to Saturday 10:00 to 19:00, Sunday 11:00 to 18:0024 New Cavendish Street W1G 8TU London — Working Hours: Monday to Saturday 10:00 to 19:00, Sunday 12:00 to 18:00Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.What we offerMonthly commission based on turnover achievedOne weekend off per month (except in December)Day-off offered on the birthday dateExtensive and ongoing training on products and facials40% discount on products5 sick days per calendar year after your probation period28 days holiday inclusive of Bank Holidays (pro-rata for part-time positions)Company pension scheme after qualifying periodAn ethical and committed company: We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2025Your missionsProvide a range of luxury facials (only if the candidate holds at least the LVL 2 Beauty diploma):Oh My Cream Skincare - Plumping Facial: A complete treatment incorporating facialist techniques, ideal for illuminating, plumping, and smoothing the skin.Dermalogica Proskin: A 100% personalised face care made with ultra-concentrated professional products to solve all your skin problems.Tata Harper: A 100% organic cabin experience. Aromatic and ultra-sensory, Tata Harper treatments replenish and erase the signs of age as well as signs of fatigue.Personalized customer reception to offer tailored services and create a welcoming atmosphereSales advice and development of customer loyalty through attentive and personalized servicePerform skin diagnosis to better understand customer needs and recommend suitable productsLead masterclasses and in-store events, creating engaging customer experiencesReceive and store restocks (2 deliveries per week) to ensure the store is always well-stockedConduct regular inventory checks to maintain product availability and avoid stock shortagesOrder supplies (office materials, beauty consumables) to ensure smooth daily operationsManage logistics for UK orders from our e-shop, including shipments and returnsProfile we’re looking forLove the world of beauty, especially clean beauty? That’s already a (huge) plus!Enjoy hands-on work and have a passion for the beauty industry?We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challengesYou hold a Beauty Diploma? (it’s a +)You have significant sales experience and are passionate about customer service?Are you detail-oriented, organized, dynamic, and always smiling?Then you’re the perfect fit for our team! #J-18808-Ljbffr