Join to apply for the Retail Communications Manager role at Astrid & MiyuWe’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries.We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey.Location: London, Hybrid (minimum 2 days a week in the office).Salary & Benefits: £35,000 + bonus.Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.The Retail Communications Manager MissionTo be the heartbeat of communication for our stores, bringing the right messages to life at just the right moment - delivered in ways that spark action, cut through the noise, and feel exciting to engage with.How You'll Drive SuccessYou will be the trusted and reliable communications link between our support office and stores - the filter for all comms between these teamsAct as the first point of contact for store queries, & go to person for all store comms, providing clear and concise responsesCoordinate and streamline communications — VM guidelines, operational requests & updates, product training, promotions, PX comms etcWork with key stakeholders to keep all manuals, guidelines, frameworks up to date and easy to accessDevelop simple, engaging tools (weekly updates, store packs, trackers, calendars) to reduce noise and avoid information overloadSupport the smooth roll out of store initiatives by ensuring stores have the right instructions, tools and timelines at the right timeGather store feedback, summarise insights, and share back with Support Office teams to improve how we communicateWhat You'll Need To ThriveA love for clear and creative communication - you know how to make a message landRetail experience, ideally as a Store Manager so you understand how communication works on the shop floorStrong organisation, structured thinking and attention to detail, with the ability to juggle multiple priorities at onceConfidence using digital tools like google slides, canva, asana & ability to create visually engaging communication - written, audio and videoA collaborative and approachable style, you love to build positive relationshipsA proactive, solutions and growth mindset, you spot gaps and are always searching for better ways to do thingsThe Interview Process And Candidate ExperienceLife Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core valuesExperience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the roleFinal Interview - 1 hour in person task interview to complete and presentWe’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. #J-18808-Ljbffr