Retail Customer Advisor (Belfast, Castle Court) - 24 hoursThree UK Belfast, Northern Ireland, United KingdomOverviewLocation: Belfast, Castle Court. Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on store performance. Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis.Who We AreWe’re here to build a network the UK can count on – one that connects people, places and potential. We believe everyone deserves the same chance to stay connected, and we’re building the future today. We’re creating more than the UK’s best network and aim to close the digital divide, empower communities and drive progress. We value inclusive workplaces where everyone feels safe to be themselves.Job DescriptionAs a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer’s unique needs as they enter the store. Your dedication to customer service and knowledge of our products and services will help us achieve high standards and hit sales targets as a team.Key ResponsibilitiesCustomer Engagement: Enhance the customer journey through meaningful interactions, ensuring customers feel valued.Service Excellence: Tailor and promote our products and services to create exceptional experiences.Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for general mobile or network-related enquiries and resolve promptly.QualificationsWe’re looking for individuals who want to wow customers by showing how technology can transform everyday moments. Key qualities include:Customer Focused: Passion for delivering exceptional service and meeting customer needs.Team Collaboration: Ability to work well within a team and contribute to a positive environment.Problem Solving: Resourceful and proactive in resolving enquiries and challenges.Full training will be provided, so no prior knowledge of products is required. Ambition and the drive to learn matter most. We offer ongoing development to help you grow as a Customer Advisor and beyond.BenefitsA free staff handset + unlimited SIM card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)Additional InformationWe are a business built on people and inclusivity. We offer a competitive package of pay and benefits that support health and well-being. We provide interview accommodations and encourage applicants from diverse backgrounds. We use AI in parts of our business, but we value your real experiences and achievements.Need to KnowWe offer reasonable adjustments for interviews and can provide guidance via jobs@three.co.uk. We aim for authenticity in interviews and look forward to meeting the real you.#VodafoneThree #J-18808-Ljbffr