Retail Customer Service
New Yesterday
Overview
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.
Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.
We owe our success to our unique story and dedicated colleagues, and the next chapter involves you...
Responsibilities
Here is where you come in…
Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers’ experiences are always enjoyable and responsible.
No two days are the same, but your main responsibilities will include:
We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager.
We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.
Skills & Experience
What you’ll need to succeed
Benefits
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.
Be rewarded
Feel valued
What’s next?
If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.
If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Your Betfred journey starts now…
- Location:
- Glasgow
- Job Type:
- PartTime
We found some similar jobs based on your search
-
New Yesterday
Retail Customer Service - Weekends & Evenings
-
Scotland
- Entertainment
Retail Customer Service Manager. Responsible for opening and closing betting shops. Must be able to take bets on a wide range of sports and events. Must have a passion for delivering great customer service. Will be part of a team that wins together and does what’s right by customers.
More Details -
-
New Yesterday
Retail Customer Service
-
Glasgow
Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we start...
More Details -
-
New Yesterday
Retail Customer Service Assistant
-
Glasgow
-
not provided
- Customer Service & Support
Customer service assistant - nights About bp retail We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with...
More Details -
-
9 Days Old
Retail Customer Service - Weekends & Evenings
-
Scotland
- Entertainment
Retail Customer Service Manager. Responsible for opening and closing betting shops. Full-time, 12-hour shifts, including weekends and bank holidays. You must be 18 years of age or over to work in one of our betting shops in the UK. No two days are the same.
More Details -
-
14 Days Old
Retail Customer Service
-
Scotland
- Entertainment
Retail Customer Service Manager. You will be responsible for opening and closing the shop. Your typical weekly rota will be 16 hours and made up of a blend of long opening shifts, long closing shifts and shorter evening shifts. You must be 18 years of age or over to work in one of our betting shops.
More Details -
-
15 Days Old
Retail Customer Service - Weekends & Evenings
-
Scotland
- Entertainment
Retail Customer Service Manager. Responsible for opening and closing betting shops. Full-time, 12-hour shifts, including weekends and bank holidays. You must be 18 years of age or over to work in one of our betting shops in the UK.
More Details -