Retail Deputy Store ManagerDepartment: RetailEmployment Type: Full TimeLocation: LeedsReporting To: Store ManagerCompensation: £27,890 - £40,000 / yearDescriptionWe’re looking for a Deputy Manager to join our Retail Sales team in Leeds.As a ScS Deputy Manager, you are responsible for supporting the Store Manager in driving the performance and day to day operations of the store and leading in their absence.You’ll work with our team to ensure they provide a 5 star customer journey and optimise KPI performance while maintaining high operational standards. You’ll also coach and support the team to deliver sales targets while making sure our customers are supported in helping create a home they love.As a Deputy Store Manager you can earn up to £40,000.00 with Commission.What does the role involve?Leading by example and role modelling the ScS company values and behaviours to inspire the team to perform to be their bestContinuously coaching to develop and improve colleagues’ performance by carrying out regular performance reviewsEnsuring expert knowledge throughout the store team on ScS Furniture, holding regular training sessions on all products and servicesSupporting the recruitment, onboarding, management and development of the teamBeing responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business prioritiesSupporting colleagues with customer orders and finance applicationsDelivering exceptional, market leading customer service to drive business growth through customer loyalty, referrals and 5 star customer reviewsContinuously identifying opportunities to make improvements which will optimise the operational running of the storeTaking pride in your store and taking responsibility for maintaining its presentation to a high standard to ensure the store is set up for successEnsuring that all colleagues are accountable for branch audit, banking and finance checksWhat qualities are we looking for?Enthusiasm and passion to drive the business forward and personally succeedCustomer focus with a passion for delivering first class customer serviceExcellent communication and interpersonal skillsThe ability to drive performance and manage difficult conversations when neededA desire to learn, grow and progressInquisitive, ever-questioning and ever-improvingFriendly, flexible, reliable, honest and a strong work ethicA real people person – the ability to build strong relationships with your team, our customers, colleagues and leadership teamExperience in leading, motivating and coaching a successful sales teamWhat’s in it for you?Basic salary of £27,890 with a realistic OTE of £40,000 per yearCompetitions and incentives – recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy33 days holidays including bank holidaysEmployee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!Colleague DiscountCareer progressionEnhanced Maternity, Paternity and Adoption LeaveAccess to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topicsVirtual GP – Access to a GP service 24/7Salary finance schemePension SchemeDeath in ServiceLife assurance #J-18808-Ljbffr